Welcome to the latest release notes!

In Jetpack Workflow, you can now:

  • Configurable default whether timer is billable
  • QuickBooks Online integration improvements (time import updates)
  • Document upload associated with clients

Default Time Entry … Billable vs Non Billable

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Under “Settings” (scroll down to the bottom of the screen) you can now set the default timer and timer and time entry model.

This means for those that track billable hourly work, you can set it to “billable”, and every entry is marked as billable by default. So when you go to send a final invoice, you can instantly see which work you’re writing off (or perhaps shouldn’t be doing at all!)

For those that are entirely on fixed or value based billing, this also means you can keep the “non billable” timer and time entry without interference.

Client Document Upload

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Under all client profiles is a new sub tab called “Documents”. Here you can store unlimited documents inside of each client profile. You can setup a single document, do a mass upload, add multiple versions, all from within Jetpack! This is a great place to store reference documents about the client.

Quickbooks Online integration Improvements

For those utilizing the time and billing integration with Quickbooks Online, you’ll notice that the sync has been updated to ensure proper mapping, along with ongoing visual updates to make sure all time (and client info) is matching.


You can watch the full video here:

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See Jetpack Worflow In Action

Get under the hood of Jetpack Workflow’s accounting workflow and project management platform. See some of the top features and how it helps your firm standardize, automate, and track client work more efficiently.


Looking for Top Communication Apps for Accounting Firms? In today’s world, most companies are moving away from the structured 9 to 5, Monday to Friday workweek and allowing their employees to have a more flexible workplace.

Though these options work well for team motivation, when you have employees working off site, trying to build team relationships can be a little more difficult.

Especially when you are reduced to “water cooler chats” and have to resort to phone calls and email communications only.

To avoid losing your firm’s awesome culture, here are a few communication apps that will aid in building team relationships.

Internal Chat Systems

Slack is a team communication application providing services such as real-time messaging, archiving, and to search for modern teams.

It offers one-on-one messaging, private groups, team chat rooms, and direct messaging as well as group chats organized by topic.

All content inside Slack is searchable from one search box, and it integrates with a number of third-party services, including Google Docs, Dropbox, Heroku, Crashlytics, GitHub, and Zendesk.

If you are looking for a cheap option to hosting an internal chat system within your firm, I would recommend checking out Skype for Business.

Skype is an app that specializes in providing video chat and voice calls. Users can also exchange text and video messages, files and images, as well as create conference calls.

With a good internet connection, Skype can be the perfect internal chat system between employees, and can host quick, free Skype to Skype via your employees’ computers.

It is very convenient, user friendly and works incredibly as a free product.

Video Conferencing

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based conference room solution into one easy-to-use platform.
Their solution offers the best video, audio, and screen-sharing experience across Windows, Mac, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.

Zoom was founded in 2011 by experienced leaders and engineers from Cisco and WebEx. Their mission is to develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications.

Google Hangouts provides a free platform to host video calls with your internal staff or even client calls.

Turn any conversation into a video call with up to 10 users. You also have the ability to send files and photos to the users on Google Hangouts. There is also a feature that allows users to message each other at any time, even if they’re not connected right now.

Hangouts works on computers, Android and Apple devices, so you can connect with everyone, and no one gets left out.

Conference calls on the go can be hit and miss, but not with UberConference. This app lets you see participants’ LinkedIn profiles and record your meetings so you don’t lose an important point.

See Jetpack Worflow In Action

Get under the hood of Jetpack Workflow’s accounting workflow and project management platform. See some of the top features and how it helps your firm standardize, automate, and track client work more efficiently.

Richard Wortmann describes his firm as a “Non-traditional, traditional firm.” He’s focused RW Group (his firm) on a specific specialty plus is a pioneer in how CPA and accounting firms can make acquisitions. These ideas could change how you grow your accounting practice.

Richard started off in other, larger CPA firms and only started his practice in 2011. It’s grown rapidly with not only acquisitions but getting referrals.

His best referral source?…

His OLD firm!

In this interview with workflow software founder and Grow Your Firm Podcast Host, David Cristello, Richard shares his ideas on new ways to grow your firm— touching on:

  • How to get referrals from other CPA firms
  • Acquire other companies with 0% risk
  • The signs you need to diversify

ADDITIONAL LINKS:


Specialization in Your Practice for Fast Growth:

Richard Wortmann started his career in larger CPA firms, working his way up to partner multiple times. He’s been involved in PICPA for decades and recently helping with Auditsense.

In Richard’s last firm (before starting his own practice), he was brought on to help with quality control. He’d done peer reviews and auditing and felt that was where he specialized in.  As his firm role evolved, Richard became more disenchanted with the company and made a bold move…

He told the partners he was resigning and starting a firm to specialize in quality control, peer reviews, and audits.

Something surprising (even shocking) happened… They loved the idea and asked, “Can we be your first client?”

This became a common occurrence as Richard’s new firm focused on auditing, quality control, and peer reviews. Specializing in this area actually had him getting referrals from not just his old firm, but other firms as well.  Usually, it was due to a scheduling or work capacity issue.

[BIG IDEA: Having 2 firms working with a client rather than just 1 proved to bring more value to the client and a higher satisfaction]

The question you have is: “How do I know partnering with a firm won’t lose me my clients?”

Richard recommends calling up societies and other peer reviewers (peer reviewers know many firm owners) and get suggestions and background information on other firms.

How to Get Referrals From Other Firms:

    • Build out your network: Richard has been involved in many societies and his role as a peer reviewer allows him to meet many firm owners and build relationships.
    • Backgrounds: Ask around about a firm before agreeing to partner.
    • Base relationship on honesty and integrity: If you feel a referral is even slightly hinting about switching from the referral firm to yours, be 100% upfront and tell the referral firm what’s going on. What you might get is “Yes, we’ve been looking to not service that client anymore, this is great news.”

If you’re looking to leave your old firm, make sure you aren’t burning any bridges. Keep in regular contact with the partners and see where your specialties might fit in with what they might need down the line.

KEY: Again, be upfront and know that if you ever *steal* a client from a referring CPA, you’ll never get another referral from them again. Worse, your reputation may get tarnished as well.

Signs You Might Need to Diversify:

Richard’s built his firm on top of strong referrals. To grow quicker, he saw acquisitions as the fastest path. A major point he saw when he looked at his book of business — many of his clients were in shaky industries e.g. real estate. If another real estate crash occurred, a major client might be lost.

Many of his other larger clients were in similar “shaky” industries.

It was then, he realized he needed to diversify and find other industries. Right away, he acquired a broker-dealer firm in one of his first acquisitions.

Do you see similar “shaky” issues with your client base?

Making Acquisitions With 0% Risk:

It’s a Buyer’s Market”  — Richard Wortmann

In his first acquisition, Richard went the traditional route. He proposed a note payable over a period of a few years. After 3 years, the firm’s kept 85% of the acquired firm’s clients.

The problem?

The risk is completely on RW Group LLC. The seller gets a steady payout to help fund their retirement and there is 0 risk.

In a buyer’s market, the advantage and leverage lies with the buyer. Richard sees a trend of many older CPA firm owners wanting to retire and get out of the business. In these situations,  you can pick up a great book of business with essentially 0 risk.

Those are the type of firms you want to pick out. Firms, who haven’t built out a succession plan, are much easier to acquire with less risk than more established firms.

How to Make an Acquisition With NO Risk?

It’s simple. Instead of a flat payable paid out, you pay out based on cash collected from old clients of the acquired firm.

>How Richard structures it — Pay out 20% in the next 5 years for all cash collected from the book of business acquired.<<

This way, the seller still has skin in the game and can be a mouthpiece for: Their old clients paying on time and staying with the buyer’s firm.

With this approach, the first 5 years you will see little ROI, but no cash lost. If a client leaves, you get nothing and the seller gets nothing.  Structured even better, if Richard’s firm is able to charge more in fees, the 20% over 5 years is only calculated on the fee structure per client at the time of the acquisition.

In addition, Richard makes sure:

  • There is no acquiring of staff (unless absolutely necessary) and definitely NO partners come over.
  • Have about 30 days for clients to get acclimated and aware of the acquisition, then cut the cords with the past and start again (many of the acquired companies were strictly paper-based. Within 30 days, Richard flips them all to paperless.)
  • Acquire as little as possible, all you want is the Book of Business.

As you grow, marketing is one way to grow your client base. On the other hand, you can also grow with acquisitions. The point to remember is you want as little risk as possible. There are many small companies that have owners ready to retire. They just need a firm like yours to swoop in and buy them out.

Using Richard’s tactics, you can acquire high-value clients with little downside, you simply need to start searching! Grow your practice with acquisitions.

See Jetpack Worflow In Action

Get under the hood of Jetpack Workflow’s accounting workflow and project management platform. See some of the top features and how it helps your firm standardize, automate, and track client work more efficiently.