Finding a good Firm Management Software for Chartered Accountants ( CA ) can be challenging, which is why we wanted to list a few best practices when selecting one for your accountancy practice or firm. Here are a few things to keep in mind when researching a firm management software as a chartered accountant.
With any software, usability is a major (and often overlooked) factor when finding your firm management software. It's a critical factor because this informs how the team will adopt (and ultimately use) the software. We place this as #1 because if you or your team do not use the software, what's the point of everything else? So before diving into your next application, take a moment to review (whether it's during a free trial or before), how easy it is to set up, to bring up work views, to create new jobs, custom views, and any other important item or function inside of the software.
Similar to the first point, making sure the company provides ongoing support and training is critical. Regardless of how simple the application is to use for your accountancy practice or firm, there will be questions that come up, especially with firm management software! Therefore it's crucial to understand the support and training of the company you're trying out. Also, during this phase, it's important to know whether the support is free or if it comes at an additional cost.
Everyone's favorite part... the features! As a chartered accountant, using software is something you do every day! As such, there's typically a list of features that you need to run your accountancy firm or practice. It's important to identify these features as "must have", "nice to have", and "maybe later" features. The goal is to streamline your practice and make sure client work doesn't fall through the cracks. Outside of the core feature set, you need to determine what's required for your firm and what is optional. Then work with the software provider in determining if their application or software meets those demands.
Finally, with any investment, it's important to set up a timeline of when you expect to receive an ROI from the software. Does it allow you to onboard clients faster? Grow or scale faster? Save hours per week in admin time? Increase billable hours? Determine your projected ROI and the estimate timeline to receive a return on the investment, so that you make sure the software becomes a good fit for your firm or practice. As always, if you have any questions or comments, please leave them in the comments below. Testing out new applications can be a daunting task, so if you have any questions about Jetpack, please contact hello(AT) jetpackworkflow (dot)com.