Ready To Do Work that Matters? Read on
Vision: Build the best ‘people logistics and recurring client work’ company in the world, and turn our customers into industry superheroes.
Mission: To empower professional service owners to run better firms through transparency in data, team workflow, and clients relationships. To be the #1 workflow, team and firm management application.
Pitch: Jetpack helps SMB Accounting firms track recurring client work, so that owners get better data on their firm, can increase team quality & capacity, and build better client relationships.
We want to make professional service firms more fun, productive and profitable. Why? Because they account as the driving force of the United States economy (ie: the backbone). We’re obsessed with removing pain, making life better to live. We see Jetpack Workflow as a tool that helps firms become more profitable, thus adding more freedom to their day. We see it as a tool to enhance client relationships, to build a more transparent, honest relationship. We see it as a tool to manage team members, so owners and team members need not spend aggravating hours in admin mode. They can do work that matters.
Our values guide both the individuals we aspire to be, and a guidepost in which to build a fulfilling company. They are:
Solve Painful Problems through hard work, relentless execution, and 100% commitment
Solve and remove pain, execute with relentless action. With relentless, continuous, reflective action, goals can be accomplished. We believe painful problems are at the heart of meaningful, impactful work. When we commit completely, our personal and company potential will explode.
You are 100% in charge of the outcome and the results. This means proactive communication, take responsibility for your actions, and impact you can have on the team.
Serve the customer
How can we make their lives better through support, marketing, sales, and product, and make them industry superheroes. We aim to outcare and outteach the competition.
Respect the team
Feedback, support, and collaboration without the intention to hurt, in a respectful, high integrity manner. If you have critical feedback, it is your responsibility to share it with the team. If you have praise, it is your responsibility to share it. Growth and happiness can be measured by the number of uncomfortable conversations you’re willing have.
Never stop learning, improving, and executing
Incremental improvement through continual learning, everyday. We do this through reflection, ongoing peer feedback, and ongoing self education.We believe growth is not only the goal of the company, but also the route to personal happiness.
Leave it better than you found it
We, as a company, and we, as individuals, receive what we put out there.Therefore, we always aim to do good for the team, customers, and company. By displaying honest, open, caring traits and characteristics, we can attract open, honest, and excellent team members, customers, vendors, investors, and partners. While we can never be perfect, as a team, as a company, our aim is to always do the right thing, leave it better than we found it, and serve each other and our customers.
Don’t see a position but would love to work for Jetpack? We love people ready to build meaningful solutions through hard work and relentless focus. Email hello(at)jetpackworkflow.com with why you want to work with us, and what role you might fill.