This California Privacy Notice supplements the Jetpack Workflow Privacy Policy and applies to California residents in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Categories of Personal Information We Collect
We collect the following categories of personal information:
- Identifiers (e.g., name, email address, company name, IP address)
- Internet or electronic network activity (e.g., browsing history, usage data, session recordings)
- Commercial information (e.g., transaction records, subscription status)
- Geolocation data (inferred from IP address)
- Professional or employment-related information (e.g., job title, company)
We do not knowingly collect or process sensitive personal information as defined under the CPRA.
Purposes for Collecting Personal Information
We use personal information for the following business purposes:
- To provide and operate our Services
- To process payments and transactions
- To respond to customer inquiries and support requests
- To conduct analytics and improve our Services
- To send service-related communications
- To promote our Services, subject to opt-out rights
- To comply with legal obligations
Sharing of Personal Information
We share personal information with third-party service providers to help deliver our Services:
- Intercom – Support and messaging
- PostHog – Analytics and session recording
- Auth0 – Authentication
- FlatFile – Data imports
- Stripe – Payment processing
- HubSpot – Marketing automation
These providers act as service providers under the CCPA/CPRA and are contractually prohibited from using personal information for any purpose other than providing the contracted services.
We do not sell or share (as defined under CPRA) your personal information for cross-context behavioral advertising.
Your California Privacy Rights
As a California resident, you have the following rights:
- Right to know – Request details about the categories and specific pieces of personal information we have collected.
- Right to delete – Request deletion of your personal information, subject to legal exceptions.
- Right to correct – Request correction of inaccurate personal information.
- Right to opt out – Opt out of the sale or sharing of personal information (not applicable, as we do not sell/share).
- Right to limit use of sensitive personal information – (Not applicable, as we do not use sensitive personal information.)
- Right to non-discrimination – You will not be discriminated against for exercising your privacy rights.
To exercise your rights, contact us at privacy@jetpackworkflow.com. We may need to verify your identity before fulfilling your request.
Contact Information
If you have any questions or requests regarding this notice, please contact:
Email: privacy@jetpackworkflow.com
Mail: Jetpack Workflow, 1151 Freeport Road, #131, Pittsburgh PA 15238, United States
